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Payment methods, security and returns

At Clínica Forcada we want you to feel safe when making your payment, that is why all our payment methods are secure and 100% reliable.

Clínica Forcada is solely responsible for website transactions.

Once the first appointment has been set, there are several payment options for the first appointment, which are as follows:

  1. Credit or debit card: Using Banco Santander’s Redsys secure payment gateway. Visa and Mastercard cards are accepted.
  2. Bizum: We also accept payments through Bizum.

These two options are the only payment methods that can be used when placing your order. There is no other type of payment.

The accepted currency will only be Euros (€)

You must be of legal age as a minimum age to pay for the first appointment on our website. Clínica Forcada is not responsible for unauthorized payments by other persons or holders of credit or debit cards.

SECURITY:

The website uses information security techniques generally accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms, all with the aim of preventing unauthorized access to data. To achieve these purposes, the user/client accepts that the provider obtains data for the corresponding authentication of access controls.

Likewise, the data about your credit card is not registered in any database but goes directly to the POS (Point of Sale Terminal) of Banco Santander. Additionally, we inform you that in an effort to provide greater security to credit card owners, we have incorporated into our payment gateway the secure payment system called CES (Secure Electronic Commerce). In this way, if you are the holder of a “secured” card you can always make payments with a VISA or MASTERCARD card on our website.

CANCELLATIONS:

In the event of cancellation of the appointment once payment has been made more than or equal to 24 hours before the scheduled start of the appointment, 100% of the amount will be refunded. After this period without having communicated the desire to withdraw, the amount of the appointment will not be refunded.